Our Goal: Your Association's Success!
Perhaps your organization is operated by volunteers. Or maybe you?re looking for a new executive director. Crossroads Management can help you find solutions to your association management challenges!
Whether it?s providing member services, producing educational programs, managing communications, growing your membership, or planning and producing major association meetings, Crossroads Management is the affordable and smart alternative to managing your operations.
Crossroads Management can help your organization develop, grow, and reach its goals more effectively by allowing your board members to focus on your organization?s mission and governance rather than on its day-to-day operations. We have a solid understanding of the role of the management company as the implementer of the vision and direction of the board, and bring a strong team management approach to the task of accomplishing the goals of the organization.
Crossroads Management can professionally assist all associations, but has particular experience and expertise in the area of travel and tourism related industries. Click here to see a list of our association management clients.
How Can We Help You?
Program Management
Your organization has specific goals. Your board has a specific vision to accomplish those goals. Crossroads Management will take those goals and that vision and develop and administer a specific, comprehensive, and cohesive program of work designed to accomplish the mission of the association. We have proven experience in the development of both short and long-term strategic plans, as well as in the production and implementation of the specific business, financial, and marketing plans necessary to see those strategic goals achieved. We also believe in the importance of accountability; as a result, Crossroads Management provides regular reports and updates to the board on the progress of adopted plans and programs.
Membership Services
The heart of any organization is its membership, and the quality of member services is of vital importance to your organization?s health and growth. As a result, Crossroads Management puts a high priority on delivering those services and benefits that have been established by your organization for its members. In addition, we can assist in the improvement of existing member services as well as in the development of new ones.
Membership Development, Recruitment and Retention
Finding new members and keeping current ones is critical to your organization?s success. Crossroads Management can assist you in developing and delivering the tools necessary to achieve both, including potential member identification, membership campaigns, the enhancement of membership benefits and ROI, and personal member contact programs.
Financial Management
Budgeting, cash management, and the production of accurate and timely financial reports are critical to the success and well being of your organization. Crossroads Management, under the direction and with the approval of your treasurer, will manage your organization?s financial activities, including banking, the generation of invoices, the processing of membership dues and other revenues, the timely payment of expenses, and the regular production of financial reports. Crossroads Management carries fidelity and fiduciary coverage (bonding) to insure the security of your organization?s finances.
Administrative Support
Crossroads Management can provide effective and efficient administrative services for your organization through a professionally operated central business office. Phone, fax, voice mail, and both standard and electronic mail services for your association are provided, and messages, mailings, and responses will be handled in a timely manner. Our office is equipped with professional-level computer hardware and business-based software, including Word, Excel, PowerPoint, Microsoft Publishing, Adobe PhotoShop, QuickBooks, and other programs. Our office can also serve as the central storage and retention facility for your organization's files and records.
Communications and Public Relations
It?s important that your organization keep its members well informed and that it present itself effectively to others. Crossroads Management provides a full range of communications and public relations services, including the production and distribution of newsletters (both traditional and electronic), media releases and media kits, and the preparation of feature articles. In addition, we can help you in the development, enhancement, effective use, and regular updating of your organization?s website.
Conference Planning, Management, and Marketing
Crossroads Management has extensive experience in the planning and execution of meetings, ranging from smaller board and/or committee meetings to major annual conferences including educational seminars, exhibitors, large meal functions, and both on- and off-site special events. In support of these meetings, Crossroads Management can produce all registration materials; negotiate meeting space, sleeping room, and banquet contracts; arrange for speakers; secure and book sponsorships and exhibitors; and provide on-site conference management. In addition, we provide outstanding conference publicity and promotion designed to encourage participation and registration.
Government Relations
While specifically not a lobbying firm, Crossroads Management understands the critical importance of working with local, state, and national governments in advancing the interests of your organization. Our staff has extensive experience in working with such entities and can assist you in working with both elected and appointed officials and with government agencies that affect the work and interests of your association and its members.
Contact us today and see how Crossroads Management can help you!
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